In her role as the Business System Manager at LJ Hooker Beenleigh, Tonacia is dedicated to ensuring the office's smooth and efficient operation. With an impressive 18 years of experience in real estate, she provides invaluable support to the team, delivering a professional and dedicated customer service experience to clients.

Tonacia thrives on the intensity inherent in the sale and purchase of real estate. Recognising the highly emotional, exciting, and dramatic nature of these transactions for clients, she excels in facilitating the process smoothly and takes pride in her meticulous attention to detail.

As the Business System Manager, Tonacia is tasked with consistently surpassing clients' expectations. She achieves this by maintaining superior client service standards among the sales and administration staff at every step. Additionally, she ensures the office's compliance with all regulations, systems, processes, and risk management protocols.

Tonacia was drawn to the LJ Hooker brand for its nature, the supportive team environment, and the company's progressive approach to real estate.

Outside of work, Tonacia finds joy in spending time with her family. She shares a mutual passion for muscle cars and drag racing with her husband, making them frequent visitors to the drag strip. Originally from the Kimberley region, she has a background as an avid fisherperson, enjoys camping, polocrosse, and embraces the country way of life.

Award:

Expert (Admin) - 2023

Community Involvement:

Volunteer Justice of the Peace (Qual)